Privacy Policy

Your privacy is very important for us. This legal text applies to the information we collect from the users that visit our Website and to what we do with this information. We encourage you to read these terms carefully before registering your data in the website.

This website respects and takes care of all the personal data form its users. As user, you must know that all your rights are guaranteed. We have created a safe and trustworthy space and that is why we want to share with you our principles regarding your privacy:

  • We will never request personal information unless it is really necessary to provide you with the service you requested.
  • We will never share our users’ personal information with anyone, except to comply with the applicable law, or if we have your express authorisation.
  • We will never use your personal information with a purpose other than the one described in this privacy policy.

It should be noted that this Privacy Policy may change depending on legislative or self-regulatory requirements, so we recommend users to read them periodically. It will be applicable whenever a user decides to fill out any of the forms in the website where personal data is collected.

Alakai Studio has adapted this website to the requirements of the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons (RGPD), as well as Law 34/2002 , of July 11, on Services of the Information Society and Electronic Commerce (LSSICE or LSSI).

If you are under 16 years of age and have accessed this website without notifying your parents, you must not register as a user. Those over 16 years of age may register at https://alakaistudio.com/ as users without the prior consent of their parents or guardians. In the case of minors under 16 years of age, the consent of the parents or guardians is required for the processing of their personal data. In no case we will collect from the minor data related to his/her professional or economic situation, or data related with the privacy of other members of the family, without their previous consent.

 

Responsible for the treatment of your personal data

Alakai Studio
hi@alakaistudio.com

For the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal data that you send us through the web forms will receive the data processing of “Web users and subscribers”. For the treatment of data of our users, we implement all the technical and organisational security measures established in the current legislation.

 

Principles that we will apply to your personal information

In the treatment of your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

  • Principle of legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes, of which your will be informed in advance and with absolute transparency.
  • Principle of data minimisation: We will only request strictly necessary data. The minimum possible.
  • Principle of limitation of the conservation period: The data will be kept for no longer than necessary depending on the purpose. We will inform you of the corresponding conservation period, and in the case of subscriptions, we will periodically review our lists and eliminate those records inactive for a considerable time.
  • Principle of integrity and confidentiality: Your data will always be treated safely and confidentiality is guaranteed. You should know that we take all the necessary precautions to avoid unauthorised access or improper use of our users’ data by third parties.

 

Your rights when you provide us with your data

You have the right to obtain confirmation of whether or not Alakai Studio is using personal data which may concern you. You have the right to:

  • Request access to your personal data
  • Request its rectification or deletion
  • Request limitation of its treatment
  • Oppose its treatment
  • Request data portability

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case they will be only keep for the exercise or defence of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the treatment of their data. In that case Alakai Studio will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. As an interested party, you have the right to receive the personal data that concerns you, or that you provided to us, in a structured format of common use and mechanical reading. You can as well transmit them to another data controller when:

  • The treatment is based on consent.
  • The data has been provided by the interested person.
  • The treatment is carried out by automated means.

By exercising your right to data portability, you will have the right to have personal data transmitted directly from responsible to responsible when technically possible.

Interested parties will also have the right to effective judicial protection and to file a claim with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of the personal data that concerns them violates the Regulation.

 

For what purpose do we process your personal data?

The personal data requested by Alakai Studio come from the following:

  • Contact Form
  • Subscription Form
  • Download Form

When a user connects to this website to, for example, send an email to the owner, subscribe to the newsletter, or send a request via the contact form, they are providing personal information for which Alakai Studio is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives his consent for his information to be collected, used, managed and stored by https://alakaistudio.com/, only as described in this Privacy Policy.

There are different systems for capturing personal information. The information provided by interested persons has the following purpose depending on each capture system (forms):

  • Contact Form: We request the following personal data: Name, Email, and General Message. We use these data to be able to properly answer the requirements of our users, that is, to respond to your doubts, complaints, comments or concerns you may have regarding the information included on the website, the services provided, the treatment of your personal data, questions regarding the legal texts included on the web, as well as any other queries you may have that are not subject to the contracting conditions. We inform you that the data you provided is located on the servers of MailChimp, a company located in the USA and covered by the EU-US Privacy Shield agreement, which is approved by the European Data Protection Committee. This information is available
  • Subscription form: In this case, we request your Email to manage the list of subscriptions, send newsletters, promotions and special offers, Within the web there are several forms to activate the subscription. We inform you that the data you provided is located on the servers of MailChimp, a company located in the USA and covered by the EU-US Privacy Shield agreement, which is approved by the European Data Protection Committee. This information is available
  • Download form: On this website you can download different content that is incorporated periodically. In this case, we request the following personal information: Name and Email, to activate the subscription form. Your information is used for the purposes indicated for subscribers. We inform you that the data you provided is located on the servers of MailChimp, a company located in the USA and covered by the EU-US Privacy Shield agreement, which is approved by the European Data Protection Committee. This information is available

There are other purposes for which we process your personal data:

  • To guarantee compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • Other non-identifying data is also collected through some cookies that are downloaded to the user’s computer when browsing this website. See Cookies for more information.
  • To manage social networks. Alakai Studio have presence on social networks. The treatment of the personal data of people who become followers in the official network pages of https://alakaistudio.com/, will be governed by this section. As well as by those conditions of use, privacy policies and access regulations that belong to the appropriate social network in each case and previously accepted by the user. Alakai Studio will process your data for the purposes of correctly managing your presence on the social network, reporting activities, products or services of Alakai Studio. As well as for any other purpose that the regulations of social networks allow. In no case will we use the profiles of followers on social networks to send advertising individually.

In accordance with the provisions of the general regulation of European data protection (RGPD) 2016/679, Alakai Studio will be responsible for the treatment of the data corresponding to Web Users and subscribers.

Alakai Studio does not sell, rent or transfer personal data that can identify the user to third parties without prior consent, and nor will it do so in the future. However, in some cases collaborations can be made with other professionals, in these cases, consent will be required from users informing about the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest security standards.

 

Legitimation for the treatment of your data

The legal basis for the treatment of your data is: your consent. To contact or make comments on this website, consent is required with this privacy policy. The prospective or commercial offer of products and services is based on the requested consent. In any case the withdrawal of this consent will condition the execution of the subscription contract.

 

Data category

The categories of the processed data are identifying data. Specially protected categories of data are not processed. How long will we keep your data for? The personal data provided will be kept until its deletion is requested by the interested party.

 

To which recipients will your data be communicated?

Some of the tools that we use to manage your data are contracted by third parties. To provide services strictly necessary for the development of the activity, Alakai Studio shares data with the following providers under their corresponding privacy conditions:

  • Google Analytics: A web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help https://alakaistudio.com/ to analyse the use made by users of the website. The information generated by the cookie about your use of https://alakaistudio.com/ (including your IP address) will be directly transmitted and filed by Google on servers in the United States.
  • Hosting: Raiola Networks S.L., with address in Avenida de Magoi nº66, Semisótano Derecha, 27002 Lugo, Spain. Raiola Networks processes the data in order to perform its hosting services at Alakai Studio. You can find more information at: Raiola Netwoks.
  • Web platform: The WordPress Foundation, with address at 660 4th St # 119 San Francisco, CA 94107, United States; processes data in order to carry out its web platform services to Alakai Studio. You can find more information at: https://wordpress.org 
  • Email marketing: MailChimp, created by the Rocket Science Group, LLC., with address at 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA; processes data in order to carry out its email marketing services to Alakai Studio. More information at: https://mailchimp.com/
  • Customer Relationship Manager: Provided by HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141 USA; processes data in order to carry out its CRM services to Alakai Studio. More information at: https://www.hubspot.com/
  • Web analytics: Provided by Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 3155, Malta, (Europe); processes data in order to carry out its web analytics services to Alakai Studio. More information at: https://www.hotjar.com/

 

Segmentation and profiling

The registration of personal data provided at the time of subscription, contact, interaction with the web and any other data provided during navigation, including the information provided by cookies in relation to browsing habits, will also entail voluntary acceptance for your part in relation to the treatment of said personal data by Alakai Studio, in order to be segmented or categorised in order to apply them to the activity related to the management of general administration, information, commercialisation of advertising spaces, prepare profiles, analysis of proposals requested by users / clients, statistical study of the services and content used, tastes and preferences, surveys or forms.

The data that are shown to the advertisers, and that we use in the elaboration of profiles, are not data that allow to identify the users, only the type of public that we have: age, country, gender, etc.

The user who accesses this website explicitly consents to the use of their personal information for profiling, segmentation and categorisation of data for the purposes described in the previous section and the transfer of this information to advertisers.

 

Secret and data security

Alakai Studio is committed to the use and treatment of the personal data provided by the users, respecting their confidentiality and using them in accordance with its purpose, as well as complying with their obligation to save them and take all necessary measures to prevent alteration, loss, treatment or unauthorised access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. It is a security protocol that makes your data travel completely and securely. The transmission of data between a server and web user is fully encrypted.

https://alakaistudio.com/ cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

Regarding the confidentiality of the processing, Alakai Studio will ensure that any person who is authorised by Alakai Studio to process the client’s data (including its personnel, collaborators and providers), will be under the appropriate obligation of confidentiality (either a contractual or legal duty).

In the event of a security incident, and once Alakai Studio becomes aware of it, we will notify the Client without undue delay and will provide information related to the Security Incident in the same terms we know, or when the Client reasonably requests it.

 

Accuracy and veracity of the data

As a user, you are solely responsible for the veracity and correctness of the data you send to https://alakaistudio.com/, exonerating Alakai Studio for any responsibility in this regard.

Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

 

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by Alakai Studio in the manner and for the purposes indicated in this privacy policy.

 

Revocability

The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Alakai Studio in the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case be retroactive.

 

Changes in privacy policy

Alakai Studio reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, Alakai Studio will announce on this page the changes introduced with reasonable notice before its implementation.

 

Commercial mailings

According to the LSSICE, https://alakaistudio.com/ does not carry out SPAM practices, so it does not send commercial emails that have not been previously requested or authorised by the user. Consequently, in each of the forms on the web, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information requested.

In accordance with the provisions of Law 34/2002 on Information Society and Electronic Commerce Services, https://alakaistudio.com/ undertakes not to send commercial communications without properly identifying them.

 

This document was updated on May 5th, 2020.